Terms of Use & Privacy Policy

Introduction to the Terms of Use

Welcome to our online store. Please read the following Terms and Conditions carefully, as they govern your use of this website and all legal consequences arising from your use of our services through this electronic platform.

By accessing or using this store, whether as a customer purchasing products or services or otherwise, you acknowledge that you have read, understood, and agreed to be bound by all the terms and conditions contained in this Agreement. Your use of the store constitutes your acceptance of these Terms and your commitment to comply with them.

This Agreement governs all transactions and interactions between the customer and the Store. It becomes effective immediately upon your acceptance and registration with the Store in accordance with Article 10 of the Saudi Electronic Transactions Law.

Article 1 – Definitions

The above introduction forms an integral part of this Agreement. The following terms shall have the meanings assigned to them below:

1. Store: Refers to all forms of the Store operating through the internet, including websites, mobile applications, and physical retail locations.

2. Customer: Any individual who engages in electronic commerce to obtain products or services offered by the Store through its online platform.

3. Agreement: Refers to these Terms and Conditions, which govern the relationship between the parties.

Article 2 – Customer Eligibility

The Customer confirms that they have the legal capacity to enter into this Agreement under the laws and regulations of the Kingdom of Saudi Arabia, or that they are at least 18 years of age.

The Customer shall bear full responsibility for any consequences resulting from any violation of this requirement.

Article 3 – Nature of the Store's Obligations

The Store's primary obligation is to provide the products and/or services offered through the platform.

The Store may also provide additional services, including after-sales support or other related services, depending on the nature of the purchased product or service.

Article 4 – Acceptable Use

The Customer agrees to use the Store's platform in compliance with public morals and all applicable laws and regulations of the Kingdom of Saudi Arabia.

Products or services purchased from the Store must not be used for any unlawful purpose or in violation of applicable laws or public morals.

Article 5 – Account Registration and Responsibilities

When registering for an account with the Store, you agree to provide certain information and create a username and confidential password. By registering, you agree that:

You are responsible for maintaining the confidentiality of your account information and password, and you must notify the Store immediately of any unauthorized use or security breach.
The Store shall not be liable for any direct or indirect loss, damage, or harm resulting from the disclosure of your username or password.
Your account is personal to you, and you are solely responsible for all activities conducted through it. Any use of your account by another person will be deemed to have been authorized by you.
You agree to use the Store responsibly, honestly, and in good faith.
You agree to provide accurate, complete, current, lawful, and truthful information during registration and to update it whenever necessary.
The Store is committed to maintaining the confidentiality of your personal information and contact details.
If the Store determines that any information provided is false, inaccurate, outdated, incomplete, unlawful, or violates these Terms, it reserves the right to suspend, freeze, or terminate your account without prejudice to any other legal rights or remedies available.
Failure to comply with these obligations may result in suspension, cancellation of membership, or denial of future access to the Store.

Article 6 – Electronic Communications

The parties agree that official communications may be conducted through the email address registered with the Store.
The Customer agrees that all electronic agreements, notices, disclosures, and communications shall have the same legal effect as written documents.
The Customer agrees that the Store may notify users regarding matters related to these Terms by sending general announcements or direct messages through available communication channels.

Article 7 – Amendments and Fees

If any provision of this Agreement becomes invalid or unenforceable, the remaining provisions shall remain valid and enforceable until otherwise determined by the Store.
These Terms may be amended from time to time as necessary and shall continue to govern the relationship between the Customer and the Store.
The Store may charge fees for certain products or services, including fees arising from promotions, government charges, taxes, or regulatory requirements.
The Store reserves the right to add, modify, increase, reduce, or waive any applicable fees at its discretion.

Article 8 – Payment Services

The Store provides payment services through its authorized payment partners using the payment methods available on the platform or any additional payment methods introduced in the future.
The Store shall determine the prices of its products and services according to prevailing market values.
The Store shall issue invoices and payment receipts for all purchases, and Customers shall receive proof of purchase.
The Store shall maintain standard accounting practices applicable to electronic commerce in accordance with this Agreement.

Article 9 – Intellectual Property

All intellectual property rights relating to the Store, whether existing before or after the establishment of the platform, remain the exclusive property of the Store.
Customers agree to respect the Store's intellectual property rights, including its name, trademarks, logos, symbols, and all related branding and proprietary materials.

Article 10 – Store Liability

The Store undertakes to conduct its business in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia and the provisions of this Agreement.
The Store shall not be liable for any claims arising from errors, negligence, indirect damages, incidental damages, customer actions, or the actions of third parties such as shipping providers.
The Store, its employees, owners, and representatives confirm that the products and services offered are lawful, authorized, and compliant with the laws and regulations of the Kingdom of Saudi Arabia and are intended solely for lawful purposes.

Article 11 – Suspension or Termination of Membership

The Store reserves the right to suspend, terminate, or restrict any Customer's account or access to the platform at any time, without prior notice and for any reason, at its sole discretion.

Article 12 – Governing Law

These Terms of Use shall be governed by, interpreted, and enforced in accordance with the laws and regulations of the Kingdom of Saudi Arabia and shall be subject to the exclusive jurisdiction of the competent authorities within the Kingdom.

Article 13 – General Provisions

If any provision of these Terms becomes invalid or unenforceable, the remaining provisions shall continue in full force and effect until otherwise determined by the Store.

These Terms of Use, as amended from time to time, constitute the complete agreement governing the relationship between the Store and the Customer. Both parties agree to the following:

The Arabic language shall prevail in the interpretation of these Terms and in the event of any conflict between the Arabic version and any translation.
Prices displayed on the Store may be updated or changed at any time without prior notice.
Promotional and marketing offers are temporary and may be modified, suspended, or withdrawn by the Store at any time.
Both parties agree to conduct their dealings in accordance with Islamic principles and the applicable laws and regulations governing electronic commerce in the Kingdom of Saudi Arabia.
These Terms of Use may only be terminated by a decision issued by the Store's management.

The Store values your privacy and is committed to protecting your personal information.

We collect only the information necessary to process your orders, improve our services, and communicate with you regarding your purchases or inquiries.

Your personal information is treated as strictly confidential and will not be sold, rented, or disclosed to third parties except:

Where required by applicable law or government authorities.
To payment processors, shipping providers, or service providers necessary to complete your order.
With your explicit consent.

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure.

By using the Store, you consent to the collection and processing of your personal information in accordance with this Privacy Policy and applicable laws of the Kingdom of Saudi Arabia.

The Store reserves the right to amend this Privacy Policy at any time. Any updates will become effective upon publication on this page.